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Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: September 2025

At Phillyreo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, particularly when communicating with you via SMS through our ServiceTitan platform.

1. Information Collection

We collect personal information when you interact with our services, including but not limited to your name, phone number, and any other information you provide to us via SMS or our website. This information is used to provide you with service updates, promotions, and assistance related to your garage door needs.

2. Use of Your Information

The personal information we collect will be used solely for business operations, such as providing service updates, reminders, special offers, or answering your inquiries. We do not sell, trade, or share your personal information with third parties for marketing purposes. Your information is used to improve our customer service and communication with you.

3. Data Sharing

We do not share your personal data with any third parties for marketing or promotional purposes. However, we may share necessary information with trusted service providers who help us deliver our services. These third parties are obligated to protect your data and use it only for the purposes outlined in this Privacy Policy.

4. Opt-Out Instructions

By opting in to receive SMS communications from Phillyreo, you agree to receive messages regarding service updates, promotions, and customer support. Message frequency may vary. Standard message and data rates may apply.

If you wish to stop receiving SMS messages, you can opt out at any time by texting STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. Once you opt out, you will no longer receive SMS messages from us.

5. Contact Us

If you have any questions or concerns about your personal information or this Privacy Policy, you can contact us at:

6. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

By using our services and opting in to receive SMS communications, you consent to the practices described in this Privacy Policy.